UK Shipping, Delivery & Return InformationUpdated 7 months ago
Shipping & Delivery
We offer free shipping on all orders of €199 and over within the UK. Alternatively, signing up for our newsletter will grant you a free shipping code as part of our Black Friday Sale, you can sign up via the link here: https://helinox.eu/pages/free-shipping-sign-up
All orders will be shipped with DPD. Please find the estimated shipping times for your location below:
Location | Estimated delivery time |
United Kingdom | 2-3 days |
Northern Ireland | 2-3 days |
Scottish Highlands and Islands | 2-5 days |
Channel Isles | 2-3 days |
Isle of Men | 2-3 days |
Returns
We want to make sure you are 100% happy with your Helinox product. If for any reason at all you are not satisfied with your purchase you can return it for a refund within 30 days of your purchase. Please use the 'Returns' option on the Contact Us page of this website to begin the returns process. Unless it is a warranty return or the wrong product was sent, you are responsible for the return shipping cost.
Please return your order to this address:
JAS FORWARDING LTD
UNIT A
DOLPHIN WAY
PURFLEET-ON-THAMES
ESSEX
RM19 1NZ
UNITED KINGDOM