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UK Shipping, Delivery & Return InformationUpdated 7 months ago

Shipping & Delivery

We offer free shipping on all orders of €199 and over within the UK. Alternatively, signing up for our newsletter will grant you a free shipping code as part of our Black Friday Sale, you can sign up via the link here: https://helinox.eu/pages/free-shipping-sign-up

All orders will be shipped with DPD. Please find the estimated shipping times for your location below:

LocationEstimated delivery time
United Kingdom2-3 days
Northern Ireland2-3 days
Scottish Highlands and Islands
2-5 days
Channel Isles2-3 days
Isle of Men2-3 days


Returns

We want to make sure you are 100% happy with your Helinox product. If for any reason at all you are not satisfied with your purchase you can return it for a refund within 30 days of your purchase. Please use the 'Returns' option on the Contact Us page of this website to begin the returns process. Unless it is a warranty return or the wrong product was sent, you are responsible for the return shipping cost. 

Please return your order to this address: 

JAS FORWARDING LTD

UNIT A

DOLPHIN WAY

PURFLEET-ON-THAMES

ESSEX

RM19 1NZ

UNITED KINGDOM

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